Enterprise-grade feedback, at a fraction of the cost.
You already run a customer feedback programme. You know it's worth it. iAssistYU is the AI-native platform that does the same job, for far less.
Built by the team behind feedback programmes for Expedia, British Airways, Sainsbury's, Waitrose and John Lewis.
You're paying enterprise prices for feedback.
Most feedback platforms were built for the biggest companies, and priced for them. Licences, add-ons, set-up fees, consultants. The cost keeps climbing. The insight doesn't.
There's a better way to run the same programme.
The full loop. Powered by AI.
Collect
Surveys go out automatically after invoices, appointments, sales and other touchpoints, or on your own schedule from a customer list. Email, WhatsApp, QR code or a website button.
Analyse
AI reads every response and every review. Sentiment, topics and trends, in real time.
Act
Instant alerts when a customer's unhappy, so you can close the loop fast. Holly, our AI feedback expert, turns it all into a short action plan.
Report
Dashboards, scheduled reports and exports. Share them with as many viewers as you like, free.
Built by people who've run the big programmes.
Our founders built and ran feedback programmes for Expedia globally, British Airways, Sainsbury's, Waitrose and John Lewis. They know what a world-class programme needs. And they know what it shouldn't cost.
iAssistYU is everything they learned, without the enterprise price tag.
Don't take our word for it. See it on your own data.
We'll run your company's reviews through the platform for free. Google, Trustpilot and the rest. You'll see exactly how the AI analyses them and reports back: the themes, the sentiment and what to fix first.
There's nothing to set up and no commitment.
Moving over is simpler than you think.
-
Your reviews come with you.
We bring in reviews from Google, Trustpilot and other platforms, alongside your survey data.
-
Ready-made surveys.
Templates based on industry best practice, so you're up and running fast.
-
Help when you need it.
Onboarding help, migration advice and Customer Success sessions.
-
Plug into what you use.
Native integrations with QuickBooks, Xero, Stripe, Calendly, Fresha, Mailchimp, Airtable, Excel and more. Thousands of other apps via Zapier and n8n.
-
Time it to your renewal.
Tell us when your current contract ends and we'll plan the move around it.
Everything you rely on today.
- NPS and ratings on every part of the experience
- Real-time dashboards and trends
- AI sentiment and topic analysis
- Reviews and survey data in one place
- Alerts on unhappy customers
- Analysis by touchpoint and location
- Industry benchmarks
- Scheduled reports, Excel and PDF exports
- Unlimited free viewers, roles and permissions
- GDPR compliant, 2FA and SSO via Google or Microsoft
- Scales well beyond 5,000 responses a month
FAQs
- So what's the catch?
- There isn't one. Every feature is in every plan. Plans differ only by usage. We keep costs low because the platform does the work that used to need analysts and consultants.
- Is it secure?
- Yes. iAssistYU is GDPR and CCPA compliant, with 2FA, SSO via Google or Microsoft, and user activity tracking. HIPAA compliance is available on Enterprise.
- Can it handle our volume?
- Yes. It scales comfortably well beyond 5,000 completed surveys a month.
- How do the contracts work?
- Annual subscriptions, billed yearly. You can cancel the renewal any time and keep access to the end of your year.
- Who can see the results?
- As many people as you like. Viewers are free and unlimited. Paid users can dig into the data and work with Holly.
Same programme. A fraction of the cost.
See what iAssistYU makes of your reviews. It's free, and it takes nothing from you but a few details.