What we do

Big Insights for smaller businesses - without the big price tag

At iAssistYU, we believe every business deserves access to the kind of customer experience (CX) intelligence that drives growth at the enterprise level. That’s why we built a platform that delivers expert-level insights, automation, and clarity - without requiring a team of analysts or a massive budget!

Your Always-On CX Consultant

Our AI, named Holly, is trained as a customer feedback expert, giving you 24/7 access to the kind of analysis and recommendations you'd expect from a top-tier consultant. Holly listens, learns, and guides - so you can act with confidence.

No math degree required

You don’t need to be a data scientist to understand your customer feedback. iAssistYU automatically analyzes responses and presents elegant, easy-to-read dashboards that highlight performance issues and suggest clear, actionable fixes.

Instant clarity with auto-populated dashboards

Our dashboards update in real time to show exactly how your business is performing - at a glance. Whether you're in professional services, healthcare, or real estate, you’ll see what’s working and what needs attention.

Proactive alerts for unhappy customers

iAssistYU doesn’t just collect feedback - it watches for trouble. If a customer signals dissatisfaction, you’ll get an instant alert so you can respond before the issue escalates.

Close the loop - fast

With built-in communication tools, you can reach out to unhappy customers immediately, turning potential churn into loyalty. No more waiting, no more missed opportunities.

360° view of your reputation

Ingest reviews from Google, Trustpilot, and other platforms alongside your survey data. iAssistYU combines it all to give you a comprehensive view of your service performance - across every touchpoint.

Export and share with ease

Need to share results with your team or board? Download dashboards and reports to Excel or print them directly. iAssistYU makes it easy to keep everyone aligned.

Automated survey triggers

Surveys are sent automatically after calendar appointments, CRM interactions, or invoice generation in your accounting software. Prefer manual control? You can upload customer lists weekly - your feedback program, your choice, your power.

Execution Without the Effort

iAssistYU is built to work for you, not the other way around. From survey distribution to data analysis to reporting and alerts, everything is automated. No training required. No extra hours. Just results!